§ 1. General Provisions
- These terms of service (hereinafter: "Terms") set out the rules and conditions for using the "Fablele" application (hereinafter: "Application") and the services provided by the Provider.
- The Application is used to create stories using artificial intelligence and is intended for consumers.
- These Terms constitute the terms of service referred to in Article 8 of the Polish Act of 18 July 2002 on the Provision of Electronic Services (hereinafter: "Act on the Provision of Electronic Services").
- The provider of services is [OWNER_NAME], conducting business under the name [COMPANY_NAME] (registered office address: [COMPANY_ADDRESS]), registered in the Central Register and Information on Economic Activity (CEIDG) maintained by the minister responsible for economy, with tax identification number (NIP): [NIP] and statistical number (REGON): [REGON] (hereinafter: "Provider").
- The Provider can be contacted via:
- email — at the address: contact@fablele.com,
- post — at the address: [COMPANY_ADDRESS],
- telephone — at the number: +48 123 456 789.
- In accordance with Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC (Digital Services Act) (hereinafter: "DSA"), the Provider has designated a single point of contact for direct communication with EU Member State authorities, the European Commission, the Digital Services Board, and Users of the Application in matters covered by the DSA. The point of contact is available at: contact@fablele.com.
- Before using the Application, the User is required to read and accept these Terms and the Privacy Policy.
§ 2. Definitions
Capitalised terms used in these Terms have the following meanings:
- Account — a panel created in the Application's IT system that enables the User to use its functionalities,
- Agreement — an agreement for the supply of digital content within the meaning of the Consumer Rights Act, under which the Provider undertakes to supply the User with the Service; creating an Account is a prerequisite for entering into the Agreement,
- Consumer — a natural person entering into a legal transaction with the Provider that is not directly related to their business or professional activity,
- Credits — accounting units enabling the use of paid functionalities of the Application, in particular the generation of content and illustrations using AI; Credits may be purchased on a one-time basis (Credit Package) or as part of a Subscription, and may also be received free of charge upon Account registration. Credits do not constitute electronic money, virtual currency or any other form of stored monetary value within the meaning of applicable law. Credits are not redeemable for cash, not refundable (except as specified in § 5 of these Terms) and not transferable to other Accounts,
- Credit Package — a one-time purchase of a specified number of Credits in accordance with the Price List,
- Fee — the amount paid by the User in exchange for a Credit Package or Subscription, determined in accordance with the Price List in force at the time the order is placed,
- Lack of Conformity — a lack of conformity of the Service with the Agreement (the criteria for assessing conformity of the Service with the Agreement are set out in Article 43k(1)-(2) of the Consumer Rights Act),
- Opinion — a review of the Application by the User, including a description of the User's experience with the Service,
- Price List — a document or information specifying the current price of the Service, available Credit Package and Subscription options, the number of Credits in each option, and other conditions specified therein,
- Privacy Policy — a document containing information about the processing of Users' personal data by the Provider,
- Provider — as defined in § 1(4) of these Terms,
- Service/Application Service — a digital service within the meaning of the Consumer Rights Act, consisting of enabling the User to use the functionalities of the Application,
- Sole Trader with Consumer Rights — a natural person entering into an agreement directly related to their business activity, where the content of that agreement indicates that it is not of a professional nature for that person, resulting in particular from the subject of their business activity as disclosed under the provisions on the Central Register and Information on Economic Activity,
- Subscription — a recurring, automatically renewed monthly service providing Credits in accordance with the selected option in the Price List,
- Subscription Period — a period of one calendar month for which the Provider provides the User with a recurring supply of Credits in accordance with the Price List,
- Terms — as defined in § 1(1) of these Terms,
- User — a person using the Application,
- User Content — all data (including personal data), electronic files, information and materials saved by the User in their Account, in particular universes, characters, stories and their pages,
- Consumer Rights Act — the Polish Act of 30 May 2014 on Consumer Rights,
- Act on the Provision of Electronic Services — as defined in § 1(3) of these Terms.
§ 3. Technical Requirements, Rules of Use and Security
- In order for the User to properly use the services provided by the Provider through the Application, the following are jointly required:
- an Internet connection,
- a device capable of accessing Internet resources,
- an active email account.
- The Application may only be used by persons who are at least 13 (thirteen) years of age. Persons under 18 years of age should obtain the consent of their legal guardian before registering an Account. The purchase of Credits and Subscriptions by persons under 18 years of age requires the consent of their legal guardian.
- Within the Application, Users are prohibited from using viruses, bots, worms or other computer codes, files or programs (in particular scripts, applications or other codes, files or tools that automate processes).
- The Provider informs that it uses cryptographic protection of electronic transfer and digital content by applying appropriate logical, organisational and technical measures, in particular to prevent third-party access to data, including through SSL encryption, access passwords and antivirus or anti-malware software.
- The Provider informs that despite the security measures referred to in paragraph 4 above, the use of the Internet and services provided electronically may be subject to the risk of malicious software entering the User's IT system and device, or third parties gaining access to data on that device. To minimise this risk, the Provider recommends the use of antivirus software or tools that protect online identity.
- Creating an Account in the Application is free of charge. The use of selected functionalities of the Application requires Credits, which may be purchased in accordance with the Price List.
- The User is required to provide only data (including personal data) that is accurate and truthful. The Provider is not liable for the consequences of the User providing false or incomplete data.
§ 4. Agreement for the Supply of the Service
- Under the Agreement, the Provider enables the User to use the functionalities of the Application within the scope of their available Credits and in accordance with the conditions set out in the Price List.
- In order to enter into the Agreement, the User should take the following steps:
- go to the Application's website at fablele.com and select the registration option,
- provide an email address and set a password in the displayed form,
- check the mandatory statement confirming that they have read and accept the Terms and the Privacy Policy,
- click the registration button,
- click the activation link sent to the email address provided by the User.
- Use of the Application requires registration, creation of an Account and confirmation of registration electronically (by means of an activation link email received from the Provider).
- Clicking the activation link constitutes the User's entry into the Agreement. Upon entering into the Agreement, the User may receive free Credits in accordance with the current Price List.
- The User may at any time purchase additional Credits by buying a Credit Package or taking out a Subscription, in accordance with the Price List.
- The purchase of a Credit Package or Subscription is made by selecting the appropriate option in the Application and making payment through the payment systems made available within the Application.
- In the case of a Subscription, the Fee is charged automatically each month. The User may cancel their Subscription at any time through their Account settings. Cancellation of the Subscription takes effect at the end of the current Subscription Period, and Credits granted under the current Subscription Period remain available.
- The Provider informs, and the User acknowledges, that maintaining the conformity of the Application Service with the Agreement does not require the installation of updates.
- The provisions of paragraphs 10-11 below apply exclusively to Users who are Consumers or Sole Traders with Consumer Rights.
- If the User is not granted access to the Service immediately after entering into the Agreement, the User shall request the Provider to grant access to the Service without undue delay. The request referred to in the preceding sentence may be sent by email to the address specified in § 1(5)(1) of these Terms. If the Provider does not grant the User access to the Service immediately upon receipt of the request referred to in the preceding sentence, the User may withdraw from the Agreement.
- Regardless of the provisions of paragraph 10 above, if the User is not granted access to the Service, the User may withdraw from the Agreement without requesting the Provider to grant access to the Service, if at least one of the circumstances specified in Article 43j(5) of the Consumer Rights Act applies.
- The User may terminate the Agreement by deleting their Account in the Application themselves or by requesting the Provider to delete their Account, by sending the relevant information to the address specified in § 1(5)(1) of these Terms.
- Withdrawal from or termination of the Agreement by the User, regardless of the grounds, is effected by submitting to the Provider a statement of withdrawal from or termination of the Agreement. The statement referred to in the preceding sentence may be sent by email to the address specified in § 1(5)(1) of these Terms.
- In the event of a breach of these Terms by the User and failure to remedy such breach despite receiving a request to do so, the Provider may terminate the Agreement with a notice period of 7 (seven) days, by submitting a statement of termination to the User by email. After the expiry of the notice period referred to in the preceding sentence, the Provider shall cease to provide the Service. During the notice period, the Provider may block the User's access to the Application Service if this is necessary to prevent further breaches by the User.
- The Provider shall delete the Account immediately upon receipt of the request referred to in paragraph 12 above, or after the expiry of the notice period referred to in paragraph 14 above. Deletion of the Account is equivalent to archiving all User Content stored therein for a period of 30 (thirty) days, after which the User Content is permanently deleted. During the archiving period, the User may request the Provider to restore their Account.
- The User has the right to download all their data in JSON format. Data shall be made available within 30 (thirty) days of submitting such a request.
§ 5. Fees and Payments
- Service prices in the Price List are expressed in Polish zloty (PLN) and are gross amounts (including all applicable taxes, including VAT where applicable).
- Unless a specific provision of these Terms or individual arrangements with the Provider provide otherwise, all payments due to the Provider are made by the User through the payment systems made available within the Application.
- The User may use the functionalities of the Application that require Credits within the scope of their available Credits. Once all Credits have been used, functionalities requiring Credits (in particular the generation of content and illustrations) remain unavailable until additional Credits are acquired.
- In the case of a Subscription, the Fee is charged automatically, on a recurring basis, in advance each month. Credits granted under the Subscription are available from the moment the Fee is charged.
- Changes to the prices listed in the Price List are announced in the Application and do not constitute amendments to these Terms.
- For payments, the payment date is the date on which the Fee is credited to the Provider's bank account or the payment is confirmed by the payment system operator.
- Subscription Credits not used during a Subscription Period carry over to the next Subscription Period, up to a maximum of twice (2×) the monthly Credit allocation under the User's current Subscription. Credits exceeding this limit expire automatically at the start of the new Subscription Period.
- If the User changes to a Subscription with a lower monthly Credit allocation, Credits exceeding the new plan's accumulation limit (i.e. twice the new monthly allocation) remain available for 30 (thirty) days from the date of the change, after which they expire.
- Upon cancellation of the Subscription, remaining Credits are available for 30 (thirty) days from the effective date of cancellation, after which they expire.
- Credits acquired through a Credit Package do not expire and remain available as long as the User's Account exists. Credit Package Credits are non-transferable and non-refundable.
- When performing operations that require Credits, Subscription Credits are consumed first, followed by Credit Package Credits.
- If a paid operation fails due to a technical error, the Credits charged for that operation are automatically refunded to the User's Account. The refund is recorded in the Credit transaction history. A subsequent retry of the same operation charges Credits again.
§ 6. Price List
- The current Price List is available at: fablele.com/pricing.
- The Price List specifies in particular: Credit Package and Subscription options, the number of Credits in each option, prices and other conditions.
- The Price List may provide that a specified number of Credits may be granted to the User free of charge.
- The Provider may change the Price List at any time.
- Changes to the Price List do not affect the conditions of active Subscriptions or Credits purchased before the change. New prices apply from the next Subscription Period or the next Credit Package purchase.
- The Provider may change the rules concerning Credit accumulation and expiry with 30 (thirty) days' notice. Changes take effect from the next Subscription Period following the notice period.
§ 7. Complaints — Consumers and Sole Traders with Consumer Rights
- The provisions of this section apply exclusively to Consumers and Sole Traders with Consumer Rights.
- The Service supplied to the User by the Provider must conform with the Agreement throughout the entire period of supply.
- The Provider is liable for any Lack of Conformity identified during the period of supply of the Service.
- In the event of a Lack of Conformity, the User may submit a complaint requesting that the Service be brought into conformity with the Agreement.
- Complaints are submitted by email to the address specified in § 1(5)(1) of these Terms.
- A complaint should contain:
- the User's full name,
- email address,
- a description of the identified Lack of Conformity,
- a request to bring the Service into conformity with the Agreement.
- The Provider may refuse to bring the Service into conformity with the Agreement if this is impossible or would require the Provider to incur disproportionate costs.
- After examining the complaint, the Provider shall provide the User with a response in which it:
- accepts the complaint and indicates the planned deadline for bringing the Service into conformity with the Agreement,
- refuses to bring the Service into conformity with the Agreement for the reasons specified in paragraph 7 above,
- rejects the complaint as unfounded.
- The Provider shall respond to the complaint by email within 14 (fourteen) days of receiving it.
- If the complaint is accepted, the Provider shall, at its own expense, bring the Service into conformity with the Agreement within a reasonable time from receipt of the complaint and without significant inconvenience to the User, taking into account the nature of the Service and the purpose for which it is used. The planned deadline for bringing the Service into conformity with the Agreement shall be indicated in the response to the complaint.
- In the event of a Lack of Conformity, the User may submit to the Provider a statement of withdrawal from the Agreement where:
- bringing the Service into conformity with the Agreement is impossible or would require disproportionate costs,
- the Provider has not brought the Service into conformity with the Agreement in accordance with paragraph 10 above,
- the Lack of Conformity persists despite the Provider's attempts to bring the Service into conformity with the Agreement,
- the Lack of Conformity is so significant that it justifies withdrawal from the Agreement without first requesting the Provider to bring the Service into conformity with the Agreement,
- it is clear from the Provider's statement or the circumstances that the Provider will not bring the Service into conformity with the Agreement within a reasonable time or without significant inconvenience to the User.
- A statement of withdrawal from the Agreement may be submitted by email to the address specified in § 1(5)(1) of these Terms.
- A statement of withdrawal from the Agreement should contain:
- the User's full name,
- email address,
- the date the Service was supplied,
- a description of the Lack of Conformity,
- the reason for submitting the statement, selected from the reasons specified in paragraph 11 above,
- a statement of price reduction, together with the reduced price, or a statement of withdrawal from the Agreement.
- In the event of withdrawal from the Agreement by the User, the Provider shall delete the Account immediately upon receipt of the statement of withdrawal.
- Pursuant to Article 34(1a) of the Consumer Rights Act, in the event of withdrawal by the User from the Agreement, the User is required to cease using the Service and making it available to third parties.
§ 8. Right of Withdrawal from the Agreement
- Pursuant to Articles 27 et seq. of the Consumer Rights Act, a User who is a Consumer or a Sole Trader with Consumer Rights has the right to withdraw from the Agreement without giving any reason within 14 (fourteen) days of the date of its conclusion.
- The User exercises the right of withdrawal by submitting to the Provider a statement of withdrawal from the Agreement. To meet the withdrawal deadline, it is sufficient to send the statement before the expiry of the period referred to in paragraph 1 above.
- The statement of withdrawal from the Agreement may be submitted by the User in any form, in particular using the form set out in Annex 2 to the Consumer Rights Act.
- Upon receipt of the statement of withdrawal, the Provider shall immediately send the User confirmation of its receipt by email.
- In the event of withdrawal by the User from the Agreement, the Provider shall delete the Account immediately upon receipt of the statement of withdrawal.
- A User who, before the expiry of the withdrawal period, consented to the supply of digital content (including Credits) and was informed of the loss of the right of withdrawal in that regard, loses the right to withdraw from the Agreement in respect of the digital content supplied, in accordance with Article 38 of the Consumer Rights Act.
§ 9. User Content and Opinions
- The User may submit Opinions about the services provided by the Provider.
- Opinions may be submitted in any manner, including by email.
- Submission of an Opinion does not oblige the Provider to publish it.
- An Opinion published by the Provider may be removed by the Provider at any time.
- It is prohibited to post User Content and Opinions that:
- contain false data, are contrary to the law, these Terms or good practice,
- contain content that facilitates activities prohibited by law, incites violence or hatred, or insults any group of persons or any individual,
- contain content that may infringe personal rights, copyrights, image rights or other rights of third parties,
- contain advertising, promotional, political, religious or discriminatory content,
- contain content promoting activities competitive with the Provider,
- contain violent, sexual, vulgar or otherwise inappropriate content for minors — in particular given that the Application is used to create stories intended for children.
- Any person using the Application (hereinafter: "Reporter") is entitled to report User Content or an Opinion that may violate these Terms.
- Reports may be made as follows:
- by email to: abuse@fablele.com,
- using the "Report" button available on the story reading page in the Application.
- A report should contain the following information:
- a sufficiently substantiated explanation of the reasons why the User Content or Opinion in question constitutes illegal content,
- a clear indication of the exact electronic location of the information, such as the exact URL or URLs, and, where applicable, additional information enabling identification of the User Content or Opinion, appropriate to its type and the functionalities of the Application,
- the name and email address of the Reporter, except for reports concerning information considered to be related to one of the offences referred to in Articles 3-7 of Directive 2011/93/EU,
- a statement confirming the Reporter's bona fide belief that the information and allegations contained therein are accurate and complete.
- Upon receipt of a report, the Provider shall send the Reporter confirmation of its receipt to the email address provided.
- If a report does not contain the elements specified in paragraph 8 above or contains errors, the Provider may ask the Reporter to supplement or correct the report within 14 days of receiving such request. If the Reporter fails to supplement or correct the report within the period specified in the preceding sentence, the Provider may leave the report without examination.
- The Provider shall verify the reported User Content or Opinion within 14 days of receiving a complete and correct report. As part of verification activities, the Provider may, if necessary, request the Reporter to provide additional information or documents. Pending resolution of the report, the Provider may restrict the visibility of the User Content or Opinion.
- After completing the verification, the Provider shall:
- remove User Content or an Opinion that violates these Terms,
- restore User Content or an Opinion that does not violate these Terms (if its visibility was restricted during verification),
- In the event of removal of User Content or an Opinion, the Provider shall promptly notify both the Reporter and the User who published the removed User Content or Opinion, providing reasons for the decision.
- The Provider's decision shall include:
- an indication of whether the decision involves the removal of the User Content/Opinion, restriction of its visibility, demotion, or the imposition of other measures provided for in these Terms, and, where applicable, the territorial scope and duration of the decision,
- the facts and circumstances on which the decision was based, including, where applicable, information as to whether the decision was made on the basis of a report submitted by a Reporter or on the basis of voluntary own-initiative investigations carried out by the Provider and, where strictly necessary, the identity of the Reporter,
- where applicable, information on the use of automated means in taking the decision, including information as to whether the decision was taken in respect of User Content/Opinion detected or identified using automated tools,
- where the decision concerns potentially illegal User Content/Opinion, a reference to the legal or contractual basis on which the decision is based, and an explanation of the reasons why the content is considered illegal on that basis,
- clear and user-friendly information for both the User and the Reporter about the available avenues for appealing the decision.
- A User whose User Content or Opinion has been removed, or a Reporter whose report was rejected by the Provider, may appeal the Provider's decision.
- An appeal may be submitted as follows:
- by email — to: abuse@fablele.com,
- in writing, preferably by registered post — to: [COMPANY_ADDRESS].
- An appeal should contain:
- the name of the appellant,
- contact details (email address, correspondence address),
- a detailed justification of why, in the appellant's view, the Provider's decision is incorrect and should be changed.
- The Provider shall promptly confirm receipt of the appeal by sending a notification to the email address provided by the appellant.
- Appeals are examined within 14 days of receipt by an authorised team of the Provider (these activities shall not be carried out in an automated manner without human involvement).
- The Provider shall notify the appellant of the decision taken as a result of examining the appeal by email, and if it simultaneously considers the reported content to be illegal content, it shall take the actions provided for in these Terms.
- By posting User Content or submitting an Opinion, the User confirms that they hold all necessary rights to the content posted or that the content was generated through the functionalities of the Application. The User is liable for User Content and the content of Opinions and the consequences of their publication (including infringement of personal rights and intellectual property rights of third parties).
- Submission of an Opinion constitutes the granting by the User to the Provider of a free, non-exclusive licence to use the Opinion without territorial or temporal limitations in the Provider's promotional materials (hereinafter: "Licence").
- The Licence entitles the Provider to modify the Opinion where necessary for its dissemination in a particular manner, without changing its essence or content.
- The Licence authorises the Provider to grant sublicences to third parties of its choice for the use of the Opinion. The sublicence referred to in the preceding sentence may be granted by the Provider for a fee or free of charge.
§ 10. Use of Artificial Intelligence (AI)
- The Provider informs that the Application uses:
- AI models provided through the OpenRouter platform (an intermediary providing access to various AI models) and Google models (Gemini),
- purpose: generation of story text, generation of illustrations for story pages, generation of story covers, generation of character appearance previews, and generation of art style samples,
- risk category under Regulation (EU) 2024/1689 of the European Parliament and of the Council (AI Act): general-purpose AI system used for generating creative content — minimal risk.
- The User acknowledges that AI-generated results:
- may contain errors, inaccuracies or unexpected content,
- require verification by the User before being shared with third parties,
- do not constitute professional advice of any kind.
- The User undertakes to:
- verify all AI-generated content before sharing it,
- not rely solely on generated content in a manner that could cause harm to any person,
- label content as AI-generated where required by law.
- Data entered into the Application (in particular character descriptions, plots, universe parameters) may be transmitted to AI model providers (OpenRouter, Google) solely for the purpose of generating content or illustrations. This data is not used for training AI models.
- The Provider is not liable for:
- AI-generated content that is inadequate, incorrect or inconsistent with the User's expectations,
- infringement of third-party intellectual property rights arising from AI-generated content,
- damage resulting from the use of AI-generated content.
- AI-generated content created through the Application (story text and illustrations) may be used by the User to the extent permitted by law. The User acknowledges that:
- AI-generated content may not be subject to copyright protection,
- similar content may be generated for other users, and the Provider does not guarantee the uniqueness of results.
- The User undertakes to:
- verify that AI-generated content does not infringe the rights of third parties,
- label content as AI-generated where required by law.
- The Provider reserves the right to change the specific AI models used in the Application (including replacing them with other models of similar functionality) without prior notice to the User. A change of AI model does not constitute a change to the Service within the meaning of § 15 of these Terms, provided it does not materially and adversely affect the core functionalities of the Application.
§ 11. Liability and Service Level
- The Provider undertakes to provide the Services with due diligence.
- The Provider does not guarantee a specific level of performance, efficiency or usefulness of the Application in relation to the specific needs and uses of the User.
- To the extent permitted by the provisions of the Polish Civil Code and the Consumer Rights Act, the Provider is not liable to the User for the consequences of:
- the User's use of any services or functionalities available within the Application contrary to their intended purpose,
- the provision of incorrect or false data by the User,
- the use of Account access credentials by third parties, if such third parties obtained those credentials as a result of their disclosure by the User or as a result of insufficient protection of such credentials by the User against access by such persons.
- To the extent permitted by the provisions of the Polish Civil Code and the Consumer Rights Act, the Provider is not liable for disruptions in the functioning of the Application resulting from:
- force majeure (which is also deemed to include the unavailability of APIs of key external service providers, including AI model providers),
- necessary maintenance work on the Application,
- causes attributable to the User,
- causes beyond the Provider's control, in particular the actions of third parties for which the Provider is not responsible.
- The Provider undertakes to carry out the work referred to in paragraph 4(2) above in a manner that is as least disruptive as possible to Users and, where possible, to inform them in advance of planned work.
- The Provider undertakes, where possible, to remedy disruptions in the functioning of the Application on an ongoing basis.
- After termination of the Agreement, the Provider shall retain User Content for a period of 30 (thirty) days, after which the data is permanently deleted. The User may request a full export of their data before deletion.
- In the event that the Provider decides to permanently discontinue the provision of the Service, the Provider shall notify Users at least 60 (sixty) days in advance. During the notice period, Users may use their accumulated Credits.
§ 12. Provider’s Intellectual Property
- All components of the Application, in particular:
- the Application's name,
- the Application's logo,
- photographs and descriptions,
- the Application's operating principles, all its graphic elements, interface, software, source code and databases
- Any use of the Provider's intellectual property without the Provider's prior, express consent, in breach of these Terms, is prohibited.
§ 13. Out-of-Court Dispute Resolution — Consumers and Sole Traders with Consumer Rights
- The provisions of this section apply exclusively to Consumers and Sole Traders with Consumer Rights.
- A User who is a Consumer or a Sole Trader with Consumer Rights has the option of using out-of-court complaint and redress mechanisms.
- Detailed information on the options available to the User for out-of-court complaint and redress mechanisms and the rules of access to such procedures is available at the offices and on the websites of:
- district (municipal) consumer ombudsmen and consumer organisations,
- Voivodeship Inspectorates of the Trade Inspection,
- the Office of Competition and Consumer Protection (UOKiK).
- A User who is a Consumer or a Sole Trader with Consumer Rights residing in the European Union may also use the Online Dispute Resolution (ODR) platform available at: https://ec.europa.eu/consumers/odr.
§ 14. Personal Data
Information about the processing of personal data by the Provider can be found in the Privacy Policy available at: fablele.com/privacy.
§ 15. Changes to the Service — Consumers and Sole Traders with Consumer Rights
- The provisions of this section apply exclusively to Consumers and Sole Traders with Consumer Rights.
- The Provider may make changes to the Service in the event of:
- the need to adapt the Service to newly emerging devices or software used by Users to access the Service,
- a decision by the Provider to improve the Service by adding new functionalities or modifying existing functionalities,
- a legal obligation to make changes, including the obligation to adapt the Service to the current state of the law.
- A change to the Service may not involve any costs to the User.
- The Provider shall inform the User of a change to the Service by displaying a notification in the Account. Additionally, information about the change may be sent to Users by email.
- If a change to the Service will materially and adversely affect access to the Service, the Provider is required to inform the User of:
- the characteristics and timing of the change, and
- the User's right to terminate the Agreement with immediate effect within 30 (thirty) days of the change being made.
- The information referred to in paragraph 5 above shall be sent by the Provider to the User by email no later than 7 (seven) days before the change is made.
- Termination by the User of the Agreement pursuant to paragraph 5(2) above is effected by submitting to the Provider a statement of termination of the Agreement. The statement referred to in the preceding sentence may be sent by email to the address specified in § 1(5)(1) of these Terms.
- Termination of the Agreement pursuant to paragraph 5(2) above has the same effects as those provided for in § 7 of these Terms in the event of withdrawal from the Agreement due to a Lack of Conformity.
§ 16. Amendments to the Terms
- The Provider may amend these Terms, including in the event of:
- a change in the Provider's scope of business activity,
- the commencement of the provision of new services by the Provider, modification of services previously provided, or discontinuation of their provision,
- a technical modification of the Application requiring the Terms to be adapted accordingly,
- a legal obligation to make changes, including the obligation to adapt the Terms to the current state of the law.
- The User shall be informed of any amendments to these Terms by publication of the amended version in the Application. In addition, the amended version of the Terms shall be sent to the User by email.
- Agreements concluded before the amendment of the Terms shall be subject to the provisions of the Terms in force at the time.
- A User who does not agree to the amendment of the Terms may terminate the Agreement with immediate effect within 14 (fourteen) days of receiving information about the amendment. Failure to terminate shall be deemed consent to the amendment.
- Termination of the Agreement is effected by submitting to the Provider a statement of termination. The statement referred to in the preceding sentence may be sent by email to the address specified in § 1(5)(1) of these Terms.
- Immediately upon receipt of the statement referred to in paragraph 5 above, the Provider shall delete the Account.
§ 17. Additional Provisions for Users Resident in the United Kingdom
- This section applies to Users who are habitually resident in the United Kingdom.
- Nothing in these Terms shall affect the statutory rights of Users under the UK Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
- Where these Terms refer to the Consumer Rights Act (Polish: Ustawa o prawach konsumenta), Users resident in the United Kingdom are afforded equivalent protections under the UK Consumer Rights Act 2015, including the right to withdraw within 14 days and remedies for digital content that does not conform with the agreement.
- The ODR platform referred to in § 13(4) is not available to Users resident in the United Kingdom.
- Information about the processing of personal data of UK residents is governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as described in the Privacy Policy.
§ 18. Final Provisions
- The current version of these Terms is effective as of 1 April 2026.
- These Terms are governed by Polish law. Any disputes arising under these Terms shall be resolved through amicable negotiations and, failing agreement, before the court having jurisdiction in accordance with the provisions of the Polish Code of Civil Procedure.
- Matters not regulated by these Terms shall be governed by the generally applicable provisions of Polish law.
- These Terms are available in Polish and English. In the event of any discrepancy between the language versions, the Polish version shall prevail.